FAQ'S

Is there anything that has to be taken along to the sleepover?

With the tents, we prioritize the health and safety of our guests. For this reason, we kindly request that our guests bring their own sleeping pillows. While we do provide show pillows and they are cleaned, we believe that using your own pillow will not only ensure a more sanitary sleeping environment but also make you feel more at home during your usage of the tents. Thank you for your understanding.

What are the sizes of the tents and picnics?

Thank you for considering our air mattresses for your event. Our regular air mattresses are 75"L x 39"W and are suitable for parties of 5 tents or less. For parties of 6 or more, we recommend our slim air mattresses which are 73"L x 26"W. Our tents and teepees range from 4-8 feet tall. Please make sure to measure your event location, whether it's private or public, to ensure that our products fit. Please note that there will be no refunds if the tents and mattresses do not fit during installation.

We can set up the tents in various different ways, if you have any ideas please request them and we'll try to make your dream come true!
We use two different sized mattresses, due to this you can request the slimmer mattresses for smaller parties if there is limited space, and the same applies vice versa. That means you can ask for the larger mattresses if you have ample space for a smaller party!

The picnic tables on the other hand are 4 FT x 2FT for the normal sized picnic tables and the extra large picnic tables are 7FT x 3FT

Normal Sized: 4FT x 2FT
Large Tables : 7FT x 3FT

What are the rental time slots for the sleepover tents, and the picnic parties?

The rental period for our sleepovers is approximately 24 hours, with some flexibility.

For public picnics, we offer a 2-hour rental period and kindly request that the rental period ends 30 minutes before sundown. In the case of private events, we can leave the set up overnight for your convenience.

Do you provide any food or drinks for the picnic events private or public?

Please note that while we do not provide food drinks for the event, we can certainly help you find some great local places to cater your picnic. Our team will take care of setting up the event and sure everything runs smoothly. Let us know if you have any questions if you'd like us recommend some local vendors.

What is the cancellation policy that you have?

If a party is cancelled within 7 days of the scheduled event, the complete payment will be lost. Cancelling before that one week period will result in a loss of the deposit that was put down. If you need to reschedule, please keep in mind that there is a-year period in which you can ask a reschedule that works for both parties. Please contact us to check our availability for the desired date.

Is there anything that we have to do before the event and are you staying to supervise the event?

Before the event, we kindly request that the area where the tents will be installed is cleared of any furniture or debris. This will make the installation process much more streamlined for the team.

Whilst the event is going on no staff members will be present therefore it is the responsibility of the host/hostess to make sure the event whether it be tents, or picnics runs smoothly.

What happens if the tents, picnics, or decor is damaged?

When renting our decor, tents, or picnic equipment, please note that any damage that occurs during your rental period will be the responsibility of the customer. This includes replacement or repair costs. We appreciate your understanding and cooperation in taking care of our equipment.

Are you liable for anything that happens in the event such as personal injuiry?

We take safety very seriously and ensure that of our tents and picnic events are set up with the highest safety standards. God forbid in the unlikely event that were to happen, we cannot be held liable.